Terms and Conditions

These Terms and Conditions of Use and any additional terms posted on TRAAVEL BUG together constitute the entire agreement between TRAAVEL BUG and the user with respect to the site usage by the user.

This Site is only for your personal use. User shall not distribute, exchange, modify, sell or transmit anything he/she copies from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

The user is prohibited from posting or transmitting any defamatory, libellous,obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law

There can be exceptional circumstances beyond the control of service operators like the airlines, hotels, the respective transportation providers or concerns where they may be unable to honour their confirmed bookings due to various reasons like climatic conditions, labour unrest, insolvency, government decisions, operational and technical issues, route and flight cancellations etc. and by using the site you hereby agree to the knowledge of such circumstances. If TRAAVEL BUG is informed in advance of such exceptional circumstances where dishonour of bookings may happen, it will make its best efforts to provide similar alternative to its customers or refund the booking amount after reasonable service charges, only if supported and refunded by its respective service operators. TRAAVEL BUG being an agent for facilitating the booking services shall not be responsible for any such circumstances and the customers will have to contact that service provider directly for any further resolutions and refunds.


Travellers can make payments by wire transfer, banker cheques or Credit Cards such as VISA, MASTER, AMEX subject to a convenience fee of 3% of the total invoice for all credit card transactions. TRAAVEL BUG further reserves the right to alter any and all of its fees from time to time on account of increase or revision in any fee, duty, taxes etc. Travellers may be required to sign documents authorising TRAAVEL BUG to charge their cards as per the regulations of banks or credit card services. You are being billed for services to be provided by M/S Traavel Bug. The services may include hotel reservations, airline reservation, ground transport, tour packages, visa service, guide services, entrance and entertainment fees etc.

The information is processed by our chosen Payment Merchants and Traavel Bug doesn’t store any data of your cards or personal information. Our online payment service has been designed to ensure maximum security and confidentiality. When you make an online payment, you will be requested to provide your personal contact details. If there is a problem or query with your transaction, this information will greatly assist us to contact you. This personal information will be used for no other purpose. Your credit/debit card information is NOT transmitted outside the secure site All payments should be free and clear of any withholding tax and deduction. Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.


There will be clear understanding /guidelines that you will not claim refund form the credit card company for the services utilized. We will not be responsible if payment is refused or declined by the credit/debit card supplier (due to the customer quoting incorrect card details or other reasons). If the credit/debit card supplier declines payment, the customers should check with their bank/credit/debit card supplier for the reasons for this.If you cancel any services, cancellation fees may/will apply as informed to you. All refunds are subject to these cancellation policies. Refunds can be made only to the credit card from which payment was received. We will not be liable for any difference in refund amounts due to exchange rate differences. In refund policy just add below context refunds will be done in 45 days with applicable terms and conditions.